At our recent AGM we updated local councillors, volunteers and members on our work in 2016/2017.  For those of your councillors who were unable to attend, I thought I would send a brief summary.

In 2016/17 we helped clients in Mid Suffolk achieve over £1 million in financial gains through benefit claims, employment negotiations, consumer refunds and charitable support. We also helped manage over £1.6 million of debt through bankruptcies, Debt Relief Orders, IVAs and debt management plans.

Over the past year, Citizens Advice Mid Suffolk have seen a marked increase in the number of clients presenting with poor mental health and issues caused by their poor engagement with both the health service and the Department of Work and Pensions. This has led to an increase in the amount of on-going support that we need to provide to clients.  Citizens Advice Mid Suffolk are working on a project with local GPs to create direct referrals for clients who have non-clinical problems, such as debt, relationships, benefits and employment.

For more information you can download our Annual Review 2016/17.

Derrick Haley, Mid Suffolk District Council Chairman, said, “Citizens Advice Mid Suffolk provide a service that the community can’t afford to do without.   This work would have to be picked up by the local authorities if there was no Citizens Advice, but they do not have the resources to give that service.  I know how hard the volunteers and staff work and the importance of what they offer local people.  On behalf of the Council I would like to thank them for all their hard work.”

If you have any questions then please feel free to contact us.

Kind Regards,

Carol Eagles



Citizens Advice Mid Suffolk

5 Milton Road South, Stowmarket, Suffolk. IP14 1EZ

Tel: 01449 742473

Working days: Monday to Thursday