Coronavirus - COVID-19
This is a fast paced and developing situation, and understandably, a challenging time for everyone.
For the most up to date advice regarding the coronavirus, please refer to official websites:
- For general information about Coronavirus (COVID-19), including advice and latest, up to date information: https://publichealthmatters.blog.gov.uk/2020/01/23/wuhan-novel-coronavirus-what-you-need-to-know/
- If you feel unwell and are concerned that you may have symptoms of COVID-19: https://www.nhs.uk/conditions/coronavirus-covid-19/
- Guidance on disposal of waste for people with confirmed or possible coronavirus (COVID-19) infection: https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection#cleaning-and-disposal-of-waste
- Health Protection Regulations:
From a Local Authority point of view:
If you are on facebook, there is a new group set up which you may be interested in - specifically for those able to offer assistance to the more vulnerable in our community.
There are also sign up sheets available in the co-op and at Websters Newsagents.
Please bear in mind social distancing guidelines when doing so.
Abbots hardware and Websters newsagents have a supply of leaflets with the contact number for people to access the help buddies if anyone needs a couple to give to friends, relatives or neighbours who may need them in the local area.
If you need help or assistance during this time:
Please contact our central phone number which is now available - 07752 296136
We have lots of local people who are happy to help you with whatever you need at this time. Please do not be afraid to get in touch.
Keeping updated with the situation in the village
As and when we are informed of any changes to services in the village, we will update it on this page.
However, we can not be held responsible for any outdated information provided below
This is a very fast changing environment, so we urge you to check with the relevant outlet before making any special journeys.
Parish Council maintained services:
- Public toilets on Little Back Lane are now closed
- Children's play equipment areas are now closed
Shops and services still OPEN:
Debenham Fish and Chip Shop remains open. Customers are welcome to phone through their orders on 01728 860883 and simply come in to collect. Local delivery availabe for orders over £10
The Filling Station remains open. Currently not accepting cash so as to minimise handling - please bring your debit or credit card.
Zeera takeaway has closed
Debenham Vets remains open for essential procedures ONLY. There is a change in procedure - including waiting outside or in the carpark and phoning 01728 861289 to let staff know that you have arrived. If customers have no phone, then the entrance door can be knocked on and customers then standing back a clear 2m to allow staff to come to the door.
Wards greengrocers remains open and can offer a delivery service to the old and vulnerable
Deben Coffee House open for Bread/cakes and takeaway Mon - Sat 8am-1pm. Currently closed Thursdays
Palfrey and Hall Butchers - meat, deli, cheese, milk, eggs, pasta, gin and more! Open until 1pm Mon-Sat. Local deliveries from 2pm. Customers can have orders brought out to their cars to minimise contact
Debenham Pharmacy - remains open
Co-op open until 7pm Monday-Saturday
Abbotts Hardware - 10am-4pm Monday-Saturday
Hog and Hen farmshop just outside Debenham remains open
- Are you open, and your business not mentioned here? Give us the heads up on your situation and we will gladly promote it here - email firstname.lastname@example.org
HOME, BUT NOT ALONE
Suffolk urged to rally together as new local COVID-19 app and phoneline launched to connect volunteers and people who need help
A new Suffolk-focused community service has been set up to support people who need help during the COVID-19 pandemic.
Called ‘Home But Not Alone’, the service has been launched to help connect people who want to volunteer in their communities with neighbours who are most in need.
The service will mean willing volunteers, charities, town and parish councils, community and religious groups can all log their details and offers of support on an app, while people who need help can phone to request support. As the number of offers and requests grows, they will be matched so that the right help can be given where it’s most needed. This support could include delivering groceries, medication or essential household goods, in line with Government social distancing guidelines.
The free app, called Tribe Volunteer, can be downloaded from the Apple App Store and Google Play Store. The telephone number for those in genuine need of help is freephone 0800 876 6926 and will be staffed from 09:00 to 17:00, seven days a week.
The Home, But Not Alone service was created by partners from Suffolk’s councils, police, health bodies and charitable organisations which come together as the Collaborative Communities Board. Chrissie Geeson, the board chair, said:
“In these challenging times, it has been incredibly heartening to have so many people volunteer to help others. In villages and towns across Suffolk, people have taken it upon themselves to mobilise a small army of volunteers to do what they can for people in need.
“The support service will encompass this work but will bring structure and routine to these offers of help. This is just the start of this new service, so we expect the number of offers and requests to grow. People who want to help, or need help, should let us know and we will do the rest.
"It is testament to the hard work of all Suffolk organisations and sectors that we are able to offer this invaluable help.”
The telephone line is not a general information line for COVID-19 queries, but those in need can seek information on support with care needs, loneliness and to connect with community support. This is a new service and will adapted to demand over the coming weeks. People are still being urged to check gov.uk for the latest guidance on a wide range of issues and changes caused by the COVID-19 outbreak.
Citizens Advice Mid Suffolk will be providing advice via a phone and email service until further notice. This decision has been taken to comply with government guidance about reducing social contacts to delay the spread of the novel coronavirus.
Staff and volunteers have extensive experience of providing advice over the phone and via email. Normally 43% of the client contacts are by telephone and 18% are by email.
Please call citizens advice or make contact via their website if you need advice.
Citizens Advice Mid Suffolk’s contact details are:
Telephone 01449 676060 or 01449 676280
There is a contact form on our website www.midsuffolkcab.org.uk/contact-us