Coronavirus - COVID-19

For the most up to date advice regarding the coronavirus, please refer to official websites:


From a Local Authority point of view:



If you are on facebook, there is a group set up which you may be interested in - specifically for those able to offer assistance to the more vulnerable in our community. 

Debenham Help Buddies

If you need help or assistance during this time:

Please contact our central phone number which is now available - 07752 296136

We have lots of local people who are happy to help you with whatever you need at this time.  Please do not be afraid to get in touch.


Keeping updated with the situation in the village

As and when we are informed of any changes to services in the village, we will update it on this page. 

However, we can not be held responsible for any outdated information provided below

This is a very fast changing environment, so we urge you to check with the relevant outlet before making any special journeys.

However, there are also the facebook pages of Debenham Village and Debenham High Street which are excellent at providing updates also.

Parish Council maintained services:

  • Public toilets on Little Back Lane are open
  • Children's play equipment areas are open

Shops and services OPEN:

Debenham Fish and Chip Shop.  Customers are welcome to phone through their orders on 01728 860883 and simply come in to collect. 

Zeera takeaway is open

Debenham Vets remains open.  There is a change in procedure - including waiting outside or in the carpark and phoning 01728 861289 to let staff know that you have arrived.  If customers have no phone, then the entrance door can be knocked on and customers then standing back a clear 2m to allow staff to come to the door.  

Wards greengrocers remains open and can offer a delivery service to the old and vulnerable

Deben Coffee House open for Bread/cakes and takeaway Mon - Sat 8am-1pm.  Currently closed Thursdays

River Green Deli - Open

Ruby & The Angel Eco and Ruby & The Angel - both are open

Palfrey and Hall Butchers  - meat, deli, cheese, milk, eggs, pasta, gin and more! Open until 1pm Mon-Sat. Local deliveries from 2pm.  Customers can have orders brought out to their cars to minimise contact

Debenham Pharmacy - remains open

Co-op open until 11pm Monday-Saturday 10-4pm Sundays

Abbotts Hardware - 10am-4pm 7 days a week

Hog and Hen farmshop just outside Debenham remains open

Debenham Sports & Leisure Centre - Open (including the bar on Friday evenings, Saturdays and Sunday (afternoon in to evening)

Debenham Library - open

  • Are you open, and your business not mentioned here? Give us the heads up on your situation and we will gladly promote it here - email


Suffolk urged to rally together as local COVID-19 app and phoneline launched to connect volunteers and people who need help

A Suffolk-focused community service has been set up to support people who need help during the COVID-19 pandemic.  Called ‘Home But Not Alone’, the service has been launched to help connect people who want to volunteer in their communities with neighbours who are most in need.

The service will mean willing volunteers, charities, town and parish councils, community and religious groups can all log their details and offers of support on an app, while people who need help can phone to request support. As the number of offers and requests grows, they will be matched so that the right help can be given where it’s most needed. This support could include delivering groceries, medication or essential household goods, in line with Government social distancing guidelines.

The free app, called Tribe Volunteer, can be downloaded from the Apple App Store and Google Play Store. The telephone number for those in genuine need of help is freephone 0800 876 6926 and will be staffed from 09:00 to 17:00, seven days a week.

The Home, But Not Alone service was created by partners from Suffolk’s councils, police, health bodies and charitable organisations which come together as the Collaborative Communities Board. Chrissie Geeson, the board chair, said:

“In these challenging times, it has been incredibly heartening to have so many people volunteer to help others. In villages and towns across Suffolk, people have taken it upon themselves to mobilise a small army of volunteers to do what they can for people in need.

“The support service will encompass this work but will bring structure and routine to these offers of help. This is just the start of this new service, so we expect the number of offers and requests to grow. People who want to help, or need help, should let us know and we will do the rest.

"It is testament to the hard work of all Suffolk organisations and sectors that we are able to offer this invaluable help.”

The telephone line is not a general information line for COVID-19 queries, but those in need can seek information on support with care needs, loneliness and to connect with community support. This is a new service and will adapted to demand over the coming weeks. People are still being urged to check for the latest guidance on a wide range of issues and changes caused by the COVID-19 outbreak.



Citizens Advice Mid Suffolk will be providing advice via a phone and email service until further notice.  This decision has been taken to comply with government guidance about reducing social contacts to delay the spread of the novel coronavirus. 

Staff and volunteers have extensive experience of providing advice over the phone and via email.  Normally 43% of the client contacts are by telephone and 18% are by email. 

Please call citizens advice or make contact  via their website if you need advice.  

Citizens Advice Mid Suffolk’s contact details are:

Telephone 01449 676060 or 01449 676280

There is a contact form on our website